Shipping & delivery times

Email ?
Most customers prefer to receive their card details by email rather than wait for a posted card. Access numbers/pins etc are normally sent out within 24 hours of receiving your order. In reality we aim to get this done within 4 hours if not sooner. If you need a card more urgently you may wish to either,  drop us an email or  phone call,  with your order number asking for  urgent attention.

Due to security procedures we will want to confirm all first time orders by telephone. This may take up to 24 hours, subject to your availability. We will need to contact you on a landline number for this (not a cell or pay phone). 

Also note that all non UK cards are shipped via email only.

If you loose your emailed pin we can resend this to the original email address so you needn't worry about this.

Additional information
As part of our security measures we will normally want to telephone you and verify your details by phone for all first time orders.  If necessary, we may ask for additional identification with your first time order. We work very closely with the relevant authorities to help reduce the amount of credit card theft and fraud. We do reserve the right to refuse orders if we feel that that the card is stolen.

Please note that if orders are made via a stolen credit card,  'phone to' and 'phone from' numbers may be passed over to the police by the relevant telco. This information is normally confidential.