Contact Us 1st4Phonecards.com (formerly UK Phonecards)
Sales Enquiries : Customer Services : Opening
Hours : Payment Methods
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Telephone:
Please note that we may treat internet orders with preference over telephone orders. Mail Order Address
1st4Phonecards.com
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If your PIN is not working please contact sales (above) for confirmation. 1) If you have a problem with your card, other than an invalid pin, then please contact the specific customer services number for your particular card. This is found on the product page and on your emailed order. If your card was shipped, then you can find this number on the back of the card. Under the 'data protection act' we do not have access to your call information unless investigating a fraudulent purchase, which is why card manufacturers usually perform first line support. 2) If you problem persist or is not resolved with (1) then please contact sales by either email or by phone. |
| General Opening Hours Our store is open 365 days / year and apart from the rare occasions when we are performing maintenance on our servers you can make orders on-line at any time. Office hours here are Monday - Friday 9am-5.00pm BST (4am-12noon EST) At weekends our online instant pin store is open but our office is normally closed. Occasionally these may vary slightly. If you contact our office outside this time you may leave a message for the start of the next working day. |
By Cheque? Please make cheques payable to '1st4phonecards.com'. We accept cheques for UK orders only. (This is due to the very long clearance time, often 6 weeks + from abroad). You may wish to use credit card which is much faster (retail) or 'Wire Transfer' (wholesale). By Wire Transfer?
This is normally
used for wholesale purchases. Please make wire transfers to: 1st4phonecards.com, By Switch/Debit Card/Credit Card? You can make 'secure' purchases online with most debit/credit cards. By using our online store you will qualify for '1st4points, our loyalty program. Customers without internet facilities may wish to contact us by telephone. . |
Recorded Calls
For quality assurance and training
purposes, calls made 'from' or 'to' 1st4Phonecards may be recorded. 1st4phonecards reserves the right to pass any information, included recordings, over to
the relevant authority if suspecting fraudulent credit card use.